Governance
Data
Equality and inclusion
- Code of Conduct (PDF 402k)
- Race Equality Scheme 2008 - 2011 (PDF 650KB)
- Equality Impact Assessments - How to do them (PDF 166KB)
- Gender Equality Scheme 2007 - 2010 (PDF 2.58MB)
- Sexual Orientation Equality scheme 2008 - 2011 (PDF 2.72MB)
- Disability Equality Scheme 2006 - 2009 (PDF 2.56MB)
TfL Women's Action Plan
Other languages:
- Arabic (PDF 5MB)
- Bengali (PDF 5MB)
- Cantonese (PDF 5MB)
- French (PDF 5MB)
- Greek (PDF 5MB)
- Gujurati (PDF 5MB)
- Hindi (PDF 5MB)
- Punjabi (PDF 5MB)
- Spanish (PDF 5MB)
- Turkish (PDF 5MB)
- Urdu (PDF 5MB)
- Vietnamese (PDF 5MB)
e-government
- Delivering e-government 2004 (PDF 1.1MB)
- Delivering e-government 2006 (PDF 1.4MB)
- Implementing Electronic Government Return 2006 (IEG6) (PDF 181KB)
- Implementing Electronic Government Return 2005 (IEG5) (PDF 185KB)
- Implementing Electronic Government Return 2005 (IEG4.5) (PDF 403KB)
Financial issues
- Lyon's inquiry into Local Government Funding (PDF 65KB)
- Guide to Competitive Selection of Designers (PDF 363KB)
London Buses complaint handling
London Streets complaint handling
Public Carriage Office complaint handling
Transport for London

