Charity collections
Here's what you need to do:
Get in touch with us via phone, email or mail. Our details are below:
Tel: 0845 330 9874 (seven days a week 08:00 - 20:00)
Email: lulcharities@tfl.gov.uk
Write to: Charities Team
Customer Service Centre
55 Broadway
London
SW1H 0BD
Please include:
- Your name
- Your address
- Your phone number
- The charity's name
- The charity's number
- The name of your contact at the charity
- When and where you want to collect
We'll check what stations are available. Once we've agreed you can collect, we will send you a Charities Collection pack. This includes a letter of authority, which allows you to collect on the dates and at the stations listed.
We will also let the station supervisor know you're coming.
Safety in the station
You may only collect or sing in the ticket hall area. You must stay away from lifts, escalators or automatic barriers.
You can't collect on trains. Please follow the instructions of station staff during your collection.
Charities we support
The London Travel Demand Survey
The London Travel Demand Survey (LTDS) helps raise money for charity.
Through participation in this survey, we have raised £3,400 for charity in the third quarter of 2009/10.
Action for the Blind, BBC Children in Need, Cancer Research and Royal Society for Protection of Birds will each receive a donation of £850.
Find out more about the LTDS in our Travel in London Report.
Transport for London

